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Grubhub not worth trouble, some Chicago restaurants say - Chicago Tribune

Fontana agrees that Grubhub started hurting his restaurant’s image. “We were calling customers, giving them gift cards, but it made us look bad. They weren’t mad at Grubhub, they were mad at Fry the Coop.” He got so fed up he canceled his Grubhub account, but even that was a hassle. “I called them and said, ‘We have to cancel. This is not working out.’ Next day, more Grubhub orders arrived.” Fontana says it took three weeks for GrubHub to finally take Fry the Coop off its service. “It was a nightmare,” says Fontana. He says that the drivers at Uber Eats have been much better, so he continues to use that service.

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April 14, 2020 at 12:05AM
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Grubhub not worth trouble, some Chicago restaurants say - Chicago Tribune
"some" - Google News
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