On Friday it was possible to book transatlantic business class award tickets on Air France for as little as 13,500 Flying Blue miles each way and in fact in some cases for just 1,500 points (!).
This was an error in pricing. Flying Blue meant to offer discounted awards at the actually spectacular price of just 37,500 points each way (as part of their Promo Awards offering). However, mostly where connections involved codeshares for train travel, the awards were being offered for (much) less.
- Sometimes deals like this are honored.
- Sometimes deals like this are not honored.
- The best approach is to jump on them, and then if people are getting to travel for 1,500 points across the Pond in business class one of them gets to be you!
- And if the deal is not honored, but dealt with promptly by the travel provider, move on to the next deal.
In this case, the head of the Flying Blue program says the offer was a mistake but some people will get to travel on it. Flying Blue Gold members and higher will have the deal honored, while everyone else will see awards cancelled and points refunded within the week.
Unfortunately this deal was too good to be true. Due to a technical glitch affecting some city pairs (primarily French train stations), some of you were able to book fares for as low as 1,500 miles in J. This was an error fare; the true price should have been 37.5k miles which matches what is published for this month’s promo rewards and can be found on FB.com.
All the 1,500 mile bookings have already been cancelled, and the 13.5k mile bookings will also soon be cancelled. Your miles and taxes will be refunded, and we will be sending out an email to those affected this week.
However, we are making an exception for FB Gold, Platinum, and Ultimate members who booked the 13.5k mile fares – in recognition of their loyalty, we will honour the mistake fares for these members.
Air France Business Class
Air France Business Class
Kudos to Ben Lipsey for acting quickly and being clear in his messaging on this.
Lipsey got his start in the airline industry by messaging Air Canada’s President on FlyerTalk to score an internship when he was 20 years old and eventually moved over with Ben Smith when he became CEO of Air France KLM.
(HT: Jerry A)
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December 19, 2023 at 02:34AM
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How Some Lucky Flyers Bagged Business Class Tickets for Just 13,500 Miles - While Others Get Cancelled - View from the Wing
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